Are you looking for a stable and rewarding career in Indian Railways? The role of a Commercial Cum Ticket Clerk is one of the most sought-after positions in the Railway Recruitment Board (RRB). With an attractive salary, benefits, and job security, this position is perfect for those who wish to join the railway sector. This guide provides a detailed overview of the Railway Commercial Cum Ticket Clerk salary and job profile, helping you make an informed career decision.
Railway Commercial Cum Ticket Clerk Salary 2024
The salary structure for the Railway Commercial Cum Ticket Clerk is based on the 7th Pay Commission, which ensures a competitive pay scale along with several allowances. Here is a detailed breakdown of the Commercial Cum Ticket Clerk salary:
| Salary Component | Details |
|---|---|
| Pay Scale | ₹21,700 – ₹69,100 (Level 3 of Pay Matrix) |
| Basic Pay | ₹21,700 per month |
| Gross Salary (Approx.) | ₹35,000 – ₹40,000 per month |
| Allowances | – Dearness Allowance (DA) – House Rent Allowance (HRA) – Transport Allowance – Night Duty Allowance – Medical Benefits |
The take-home salary for a Commercial Cum Ticket Clerk ranges from ₹35,000 to ₹40,000 per month depending on the location and other factors. Over time, with promotions and pay revisions, the salary can significantly increase.
Perks and Benefits of Railway Commercial Cum Ticket Clerk
In addition to the basic pay, Railway Commercial Cum Ticket Clerks enjoy several perks and benefits:
- Dearness Allowance (DA): Adjusted twice a year to account for inflation.
- House Rent Allowance (HRA): Varies based on job location (urban, semi-urban, or rural areas).
- Medical Benefits: Comprehensive medical coverage for employees and their dependents.
- Transport Allowance: Financial support for transportation costs.
- Pension and Gratuity: Financial security post-retirement.
- Night Duty Allowance: Compensation for night shifts, if applicable.
Railway Commercial Cum Ticket Clerk Job Profile
The Commercial Cum Ticket Clerk plays an essential role in ensuring the smooth operation of ticketing and commercial activities at railway stations. Below is a detailed overview of the job profile for this position:
- Ticket Issuance and Reservation:
- The primary responsibility of a Ticket Clerk is to issue tickets to passengers, both for unreserved and reserved categories.
- They assist passengers with booking tickets through the railway reservation system and ensure proper record-keeping of all transactions.
- Handling Passenger Queries:
- Commercial Cum Ticket Clerks provide information to passengers regarding train timings, ticket prices, availability of seats, and routes.
- They assist passengers with any issues related to ticket booking, refunds, and cancellations.
- Revenue Collection:
- This role involves handling the cash counter, ensuring accurate collection of revenue from ticket sales, and maintaining proper accounting records.
- Ticket Clerks are responsible for depositing the collected revenue at the end of their shift.
- Ensuring Compliance with Rules:
- Ticket Clerks must ensure that all transactions comply with the rules and guidelines set by the Indian Railways.
- They are responsible for verifying passenger details and ensuring that tickets are issued correctly.
- Dealing with Unreserved and Reserved Tickets:
- They handle both reserved and unreserved ticket counters, assisting passengers who require immediate or emergency travel arrangements.
- Commercial Cum Ticket Clerks are trained to manage crowd control at ticket counters, especially during rush hours or festivals.
- Managing Refunds and Cancellations:
- In case of ticket cancellations, the clerk processes refunds in accordance with railway policies.
- They provide information on refund rules and handle customer grievances related to ticket cancellations and delays.
- Ensuring Passenger Satisfaction:
- A key aspect of the job is to ensure that passengers have a smooth experience when booking tickets.
- They play an important role in customer service by resolving issues and ensuring a hassle-free ticketing process.
Career Growth for Railway Commercial Cum Ticket Clerk
The position of a Commercial Cum Ticket Clerk offers ample opportunities for career progression. With experience, clerks can be promoted to higher-level positions within the Indian Railways. Below are the typical career growth paths for a Ticket Clerk:
- Senior Commercial Cum Ticket Clerk
- Chief Booking Supervisor
- Commercial Inspector
- Senior Commercial Manager
Promotions come with additional responsibilities, better salary packages, and more opportunities to move into administrative or managerial roles within the railway department.
Eligibility Criteria for Railway Commercial Cum Ticket Clerk
To apply for the Railway Commercial Cum Ticket Clerk position, candidates must fulfill the following eligibility criteria:
- Educational Qualification: Candidates must have completed their 12th (Intermediate) or equivalent from a recognized board.
- Age Limit: The minimum age requirement is 18 years, and the maximum age limit is 30 years. Age relaxation applies to candidates from reserved categories as per government norms.
- Medical Fitness: Candidates must pass a medical examination to ensure they are fit for the job.
- Selection Process: The selection process involves a Computer-Based Test (CBT) followed by document verification and a medical test.
Why Choose a Career as a Railway Commercial Cum Ticket Clerk?
- Job Stability: Working as a Commercial Cum Ticket Clerk offers excellent job security, as it is a government job with long-term stability.
- Attractive Salary: The pay is competitive, with regular increments, allowances, and perks.
- Work-Life Balance: Ticket clerks typically work in shifts, providing a structured work environment and ample time for personal commitments.
- Opportunities for Growth: There are multiple paths for career advancement, allowing clerks to rise to higher administrative roles within the Indian Railways.
- Customer Service: This role provides the opportunity to interact with passengers and contribute to a smooth and efficient travel experience.
Conclusion
The position of Commercial Cum Ticket Clerk in Indian Railways is an excellent choice for candidates looking for a stable government job with competitive salary packages and career growth opportunities. With responsibilities that include ticket issuance, handling passenger queries, and revenue management, this role is crucial to the functioning of railway stations.
If you are preparing for the RRB NTPC exam or any other railway recruitment exam, this comprehensive guide on the Railway Commercial Cum Ticket Clerk salary and job profile will help you understand what to expect from this role. Begin your journey toward a fulfilling career in Indian Railways today!
FAQs
- What is the salary of a Railway Commercial Cum Ticket Clerk? The salary ranges from ₹21,700 to ₹69,100 per month, with gross earnings of around ₹35,000 to ₹40,000 including allowances.
- What are the duties of a Commercial Cum Ticket Clerk? The primary duties include issuing tickets, handling passenger queries, managing refunds and cancellations, and ensuring compliance with railway rules.
- What is the career growth for a Commercial Cum Ticket Clerk? With experience, Ticket Clerks can be promoted to positions like Senior Commercial Clerk, Chief Booking Supervisor, and Commercial Inspector.